Privacy policy
Last updated:
The short version
- To deliver your order, we collect your name, email, phone number, delivery address and order details.
- You pay cash on delivery, so we never ask for card details.
- Your shopping bag is saved in your browser. We don't use advertising trackers, and we don't store AI chat conversations.
- You can ask us to see, correct or delete your information.
Who we are
Fun2Buy Online, based in Trinidad and Tobago, is responsible for the personal information described on this page. We handle it in line with Trinidad and Tobago's Data Protection Act, 2011.
What we collect
When you place an order
- Your name, email address, phone number and delivery address
- What you ordered, the delivery option you chose and any delivery notes you add
If you create an account
- Your name and the email address you sign in with
If you post a review
- Your rating, your review and the name you enter, plus your location if you add it. These are shown publicly on the product page.
If we send you a refund
- The bank account details you give us for the transfer
If you use the AI shopping assistant
Your messages are sent to an AI provider to generate the replies. We don't store chat conversations on our servers. Please don't share personal details in the chat.
We use your IP address to limit how many messages can be sent per hour, which helps prevent abuse.
How we use it
- To process and deliver your order
- To contact you about your order, for example to confirm it, arrange delivery or handle a return
- If you have an account, to show you your order history
We don't sell your personal information.
Who we share it with
These people and services help us run the store and process your information for us:
- The courier who delivers your order gets your name, phone number and delivery address.
- Supabase runs our database and account sign-in.
- Vercel hosts the website and provides our visitor statistics (Web Analytics and Speed Insights), which are aggregated and don't use cookies.
- Resend sends our emails, such as order confirmations.
- OpenRouter passes the messages you send the AI shopping assistant to the AI provider that writes the replies.
Some of these providers store or process information outside Trinidad and Tobago, for example in the United States.
Cookies and browser storage
Your shopping bag is saved in your browser's local storage, not in a cookie, and a chat with the AI assistant stays in that browser tab until you close it. If you sign in, we use essential cookies to keep you signed in. We don't use advertising cookies or trackers.
How long we keep it
We keep order records for as long as we need them to handle your order and to meet our legal and accounting obligations.
Your rights
You can ask us for a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it. Email us at fun2buyonline@gmail.com.
Even if you ask us to delete your information, we may need to keep some order records to meet our legal and accounting obligations.
Changes to this policy
We may update this policy. When we do, we change the “Last updated” date at the top of this page.
Contact
Questions about your privacy? You can email us at fun2buyonline@gmail.com.