Fun2Buy Online

Shipping & delivery

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The short version

Delivery options

Tracking your order

After you place your order, our team contacts you by WhatsApp, phone or email to confirm it before it's dispatched. To check its status, use the link in your order confirmation email. If you have an account, you'll also find your orders in your account.

On delivery day

The courier will WhatsApp or call you about 30 minutes before arriving, so keep your phone nearby. You pay the courier in cash when your order arrives: we don't take card payments or bank transfers.

If nobody's home

If the courier can't deliver your order, we'll reschedule it for the next business day at no cost. After two failed attempts, the order comes back to us and we'll contact you to arrange a third attempt or cancel the order.

Wrong address

Please double-check your delivery address at checkout. If the courier has to reroute your order because the address was wrong, it may cost extra.

Damaged in transit

If you can, check your package in front of the courier. If it's visibly damaged, refuse it and let us know. If you find a problem after the courier has left, tell us within 48 hours and send a photo, as explained in our returns policy.

Questions

Questions about a delivery? You can email us at fun2buyonline@gmail.com.